If you are using a Nest Account and have not migrated to a Google Account, find details about how we handle your data in the Nest Privacy Statement. For example your history might read something like: You won’t see who’s phone triggered the event. If you look at an Activity History event that involves another user’s phone, you’ll see more general information.
For example you might see something like the following in your own Activity History: You won’t have an option to disable Activity History, so make sure to only invite people you trust to your account.Īnyone invited to the account will see information about their own phone location in the Activity History. This will safely factory reset your Nest Thermostat to just like it was when you initially purchased the device.
Tap on Yes to confirm your selection and begin the factory reset process. Tap on the Factory Restart option from the resultant screen. Anyone with Home Entry Only access will not be able to view the Activity History. Click on the Nest Thermostat's ring to open the menu.
#NEST THINKS IM AWAY FULL#
#NEST THINKS IM AWAY HOW TO#
How to view Activity History for your home: You can use this information to help troubleshoot if your home doesn’t switch between Home and Away when you expect it to. You’ll see a list of events as well as some of the reasons for each switch. The Home/Away Assist Activity History will show you activity events as well as when your home switched between Home and Away for the past 10 days. So to help ensure the best experience with Home/Away Assist, you should have cellular data and Wi-Fi enabled in your phone’s settings. If you have more than one mobile device you should pick the one you take with you most often.
You should only use one phone to help with Home/Away Assist. Troubleshoot Home & Away Routines and Home/Away Assist Learn about presence sensing and how to manage your data Instead, the app defines a large area around your home called a geofence that acts like a home zone.The Nest app only gets a notification from the location services of your phone’s OS to determine when you enter or leave your home zone.įor example, if you walk over to your next door neighbor’s house, your home may not switch to away because you still may be within your home’s geofence. Your phone’s location also isn’t used to determine when exactly you walk in the door or when you drive out of the garage. Once you’ve set up Home/Away Assist to use your phone’s location, it uses a combination of cellular and Wi-Fi data, and GPS from your phone to help tell when you leave or come back home.īecause Nest only needs to know whether you’ve left or come back, it won’t continually record your phone’s exact location like a GPS navigation app.
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